The Enrichment log is the audit screen for every enrichment run in the workspace, with filters, KPIs and details per contact. Use it to track usage, investigate specific results or understand why certain contacts weren't found.
Available on: all plans with an active credit quota. Who can do it: any workspace user. Module: Side menu > Enrichment log
Open the Enrichment log
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In the side menu, click Enrichment log
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The screen opens with the 4 KPI cards at the top and the runs table below
You can also reach the Log from the live monitoring widget – at the end of a bulk enrichment, click View enrichment history.
Read the KPIs for the period
At the top of the screen, 4 cards summarize the runs based on the active date filter (or the whole period, if no filter is applied).
| Card | What it shows |
|---|---|
| Runs | Total number of enrichments in the selected period |
| Credits consumed | Total credits spent on runs in the period |
| Data found | Number of contacts whose data was found successfully |
| Data not found | Number of contacts for which no data was returned |
The KPIs update automatically when you change the filters.
Apply filters
Use the bar above the table to refine your query.
| Filter | Options |
|---|---|
| Field | Work email, Phone, or all |
| Status | Found, Not found, Search not performed, Partial, Error, or all |
| Period | Date range (start and end date) |
Filters can be combined – for example: only Phone runs with Not found status in the last 7 days.
Understand the table columns
Each row represents an individual run (one field, one contact, one attempt).
| Column | Content |
|---|---|
| Type | The enriched field: Work email or Phone |
| Contact | Contact name and initials. If deleted after the run, it shows “Contact removed” |
| List | Name of the source list (when the run started from a list) |
| Started by | Nuvia user who triggered the run |
| Date | Full timestamp of the run |
| Credits | Credits consumed in that specific run |
| Status | Badge colored by result: Found, Partial, Not found, Search not performed, Error |
Audit the month's usage
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In the Period filter, select the current month (e.g. 04/01 to 04/30)
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Leave the other filters on “all”
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Check the total spent in the Credits consumed card
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Compare it with the monthly quota in Side menu > Credits
Investigate contacts that weren't enriched
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In the Status filter, select Not found
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Set the Period to the range you're investigating
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The table shows every contact where the waterfall ran but returned no data
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Click the contact to see the full profile and check which source data existed at the time of the run
See runs made by a specific user
The Started by column shows who triggered each enrichment. There's no direct user filter in the filter bar – sort or scan the column to audit a specific person's activity.
Check whether a bulk run finished
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Right after a bulk enrichment, click View enrichment history in the monitoring widget
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Sort by Date (most recent first)
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The batch runs are listed individually – one row per contact + field
Limits and rules
| Rule | Value |
|---|---|
| Default pagination | 10 records per page |
| Maximum supported pagination | Up to 150 records per page |
| Log retention | No set expiration date – historical logs stay available |
| Real-time updates | Logs appear automatically as runs finish |
| Export | Not available in this version. For an accounting statement, use Side menu > Credits > History |