All your customer conversations
in a single platform
AI and your team working together, from first contact
to ongoing relationship, to scale sales and support.
Companies that support and sell with Nuvia
Platform
What Nuvia does in every conversation with your customers
Support, AI agents, campaigns and dashboards work together, on the same contact base and the same history.
Ana · WhatsAppConversations
AI and your team on one screen
One inbox for your team and the Smart Funnel, with an owner, a queue and a history in every conversation.
Explore Conversations
Meeting bookedSmart Funnel
AI agents for every conversation
Nuvia's AI agent replies, qualifies and books meetings within the stages your team defines, and calls a person when needed.
Explore the Smart Funnel
CRM listCampaigns
Campaigns that get your customers to reply
Multichannel cadences that open conversations across the entire customer journey, from prospecting to renewal. The audience comes from your CRM and every reply arrives with context.
Explore CampaignsPipeline and Dashboards
See where each conversation stalls
A pipeline that moves with your conversations, plus team, AI and campaign dashboards in one place.
Explore Pipeline and DashboardsFlow chatbot × Nuvia
You explain, the agent leads
In a flow chatbot, every path is drawn by hand. With Nuvia, you explain the process and the agent guides the conversation to the goal.
Agent Builder
Explore Agent BuilderYour agent live in minutes, built by you in the AI you already use
- Claude
- ChatGPT
- Gemini
- Cursor
API, MCP and Webhooks
Nuvia, open to your systems and to your AI agents
Operate Nuvia from Claude or ChatGPT, connect your systems through the API and get every event by webhook.
Connected to Nuvia via MCPOperate Nuvia from your AI
Through MCP, Claude and ChatGPT look up and work with contacts, lists, conversations and campaigns, and ask for confirmation before sending.
A complete public API
Agents, contacts, conversations, messages, inboxes, campaigns, tables and knowledge base, all through the API.
Real-time events
Webhooks notify your systems the moment something happens in a conversation.
Omnichannel
Every channel in one platform
WhatsApp, WhatsApp Business App, LinkedIn, webchat, email, SMS, RCS and voice come into the same screen. Your team sees every conversation, on every channel, and replies from one place.
Customers can switch channels mid-conversation and the history stays on the same contact. Your company stops paying for a tool per channel.
- RCS
- Webchat
- WhatsApp Business App
- Voice
- SMS
Contacts
People, companies and lists with the properties of your process, in a base the agent uses.
Explore ContactsData and Enrichment
Complete your contacts' email and phone, and find companies and decision makers when you need them.
Integrations
Connect Nuvia to the CRM, calendar and tools your team already uses, like HubSpot, Salesforce and Google Calendar.
Case studies
Results Nuvia already delivers
LemonEnergy
2xservice capacity
50%of qualification automated
From lead origin to reading the energy bill, Nuvia automates the customer journey and frees the team for closing and the most complex conversations.
Read the story
SamiHealthcare
+60%in quotes
+10%in conversions
Automated quoting and enrollment journey in a process where information accuracy is essential.
Chocolat du JourRetail
25kconversations in 8 days
91%of conversations with AI
2xWhatsApp revenue
Customer service and reactivation of a historical customer base. At the Easter peak, WhatsApp demand grew fivefold and the channel doubled its revenue, with quality in sales and after-sales.
AbacatePayFintech
80%of tickets handled by AI
5xvolume, same team
Support and sales in the same agent: within a week most conversations were already handled by AI, without losing the human touch with customers.
Read the story
(re)energisaEnergy
10xmore productivity per rep
99%less time to quote
100%of leads reach reps ready to close
The AI replies, reads the bill, builds the quote and collects the acceptance, at any hour. Reps only get leads ready to close and sell more with the same team.
Read the storyFAQ
Questions about Nuvia
What does Nuvia do?
Nuvia brings your customer conversations on WhatsApp, LinkedIn, webchat, email, SMS, RCS and voice into one platform where the AI agent and your team work together, from first contact to after-sales.
Does the AI agent replace my team?
The agent replies, qualifies and books meetings within the stages your team defines. When a conversation needs a person, it hands over with the summary ready, and whoever takes over picks up where it left off.
How does the team know who owns each conversation?
Every conversation has an owner, a queue and a history. Routing between agents and AI is automatic, and every handoff is logged in the conversation itself.
Do I need to code to build the agent?
No. You explain your process or send your playbooks to the AI you already use, like Claude or ChatGPT, and Agent Builder sets up the agent as a draft for you to review and simulate before publishing.
Does Nuvia connect to my CRM?
Yes. Nuvia connects to HubSpot, Salesforce and other tools your team already uses, plus Google Calendar for scheduling.
Does Nuvia have an API, webhooks and MCP?
Yes. The public API covers agents, contacts, conversations, messages, campaigns and the knowledge base; webhooks notify your systems in real time; and through MCP you operate Nuvia from Claude or ChatGPT. The docs are at developers.nuvia.ai.
How long does it take to go live?
It depends on the project: the channels, the integrations and how many funnels your operation will run. On average, Nuvia goes live in 7 days.
Put AI and your team in every conversation
Book a demo and see Nuvia with the channels and CRM your company already uses.