WhatsApp with AI
for your Shopify store
Nuvia's AI shows the right product, sends the checkout link and recovers carts.
After the purchase, it sends delivery updates and handles after-sales.
What the AI does with your Shopify store
Four everyday situations, with real Shopify data.
- Customer on WhatsApp"Do you have this dress in a medium, in blue?"
- Smart FunnelThe AI checks the product and its variants in Shopify
- Smart FunnelReplies with what's in stock, the price and the link, or suggests another color
Live in four steps
The Nuvia team sets it up with you.
- 1Connect ShopifyAuthorize Nuvia's access to products, orders and checkouts.
- 2Choose what the AI doesYou turn on each action: check catalog, shipping and orders, or build the order.
- 3Teach it your store's rulesBrand tone, exchanges, delivery times and when to call the team, all in Agent Builder.
- 4Turn it on in WhatsAppThe AI answers on the store's official number, and you follow everything on the dashboards.
Black Friday, abandoned carts, exchanges and repeat purchases: see your store's full WhatsApp playbook.
WhatsApp and AI on Shopify
How do I integrate Shopify with WhatsApp?
With Nuvia, your Shopify store connects to the official WhatsApp, and the AI serves customers with the store's catalog, stock and orders.
Can I sell on WhatsApp with a Shopify store?
Yes. The AI creates the order with the items and shipping and sends the Shopify checkout link, with the payment methods your store accepts.
How do I recover Shopify abandoned checkouts on WhatsApp?
Nuvia sends the link so the customer can resume the purchase, and the AI answers anyone who comes back with questions. You set up the messages in Campaigns.
Does the customer get order tracking on WhatsApp?
Yes. When the order ships in Shopify, the customer gets the tracking code, and the AI answers delivery questions.
How is this different from a WhatsApp chatbot on Shopify?
A chatbot follows a menu. An AI agent understands what the customer writes and checks the store to answer. See the difference between a chatbot and an AI agent.
Does the team still handle chats?
Yes. AI and team share the same inbox, and the chat reaches the right person with the history and the order.
Get your Shopify store selling on WhatsApp
In 30 minutes, we'll show the AI checking a Shopify store's catalog, shipping and orders.