Nuvemshop integration

WhatsApp with AI
for your Nuvemshop store

Nuvia's AI answers questions, recovers carts and sends the payment link.
After the purchase, it updates the customer at every delivery stage.

Your Nuvemshop store · WhatsApp
Cart recovery
Lia · Store AIHi, Ana! I saw the Night Skincare Kit is still in your cart. Any questions? I can help you finish.
I wasn't sure if it works for oily skin
The AI checked the product on Nuvemshop
Lia · Store AIIt does: the kit's serum and moisturizer are oil-free. And the coupon VOLTEI10 gives 10% off until today. Should I send you the cart link?
Send it!
Illustration of a conversation in a Nuvemshop store, with fictitious data.
Use cases

What the AI does with your Nuvemshop store

Four everyday situations, with real Nuvemshop data.

  1. Nuvemshop storeA customer leaves checkout with their details filled in
  2. CampaignsNuvia sends the cart link, with a coupon if you want
  3. Smart FunnelThe AI answers the question and takes the customer to payment
ResultCart recovered without the team chasing it
How it works

Live in four steps

The Nuvia team sets it up with you.

  1. 1Connect NuvemshopAuthorize Nuvia's access to products, orders and checkouts.
  2. 2Choose what the AI doesYou turn on each action: check catalog, shipping and orders, or build the order.
  3. 3Teach it your store's rulesBrand tone, exchanges, delivery times and when to call the team, all in Agent Builder.
  4. 4Turn it on in WhatsAppThe AI answers on the store's official number, and you follow everything on the dashboards.
All use cases

Black Friday, abandoned carts, exchanges and repeat purchases: see your store's full WhatsApp playbook.

See the use cases
Frequently asked questions

WhatsApp and AI on Nuvemshop

How do I integrate WhatsApp with Nuvemshop?

With Nuvia, your Nuvemshop store connects to the official WhatsApp, and the AI serves customers with the store's products, shipping and orders.

How do I recover Nuvemshop abandoned carts on WhatsApp?

Nuvia sends the cart link, with a coupon if you want, and the AI answers anyone who comes back. You set up the messages in Campaigns.

Can I sell on WhatsApp with a Nuvemshop store?

Yes. The AI builds the order with the customer's details and sends the store's payment link.

Does the customer get delivery status on WhatsApp?

Yes. When the shipment moves to a new stage in Nuvemshop, the customer gets the update, and the AI answers questions about timing.

Do I have to stop using the apps I already have on Nuvemshop?

No. Nuvia connects to your store through the API and works alongside the apps you already use.

Does the team still handle chats?

Yes. AI and team share the same inbox, and the chat reaches the right person with the history and the order.

Get your Nuvemshop store selling on WhatsApp

In 30 minutes, we'll show the AI checking a Nuvemshop store's catalog, shipping and orders.

Talk to Nuvia on WhatsApp