Campaigns for your base, each sales rep's inbox, and support@ inside Nuvia. Every email becomes a conversation, with owner, funnel stage, and contact history.
Of course, Marina! I updated the proposal with the Austin location. The new price is on page 2.
Send
Two modes
The email that announces and the email that converses
Nuvia separates company email, which talks to many people at once, from each person's email, which carries a conversation forward. Each one has its own setup and reputation, and both live in the same inbox.
Email marketing
Company email
Sent from the company's verified domain, through senders like news@ and events@, to an audience from your base. An admin verifies the domain once and creates the senders.
@acme.comVerifiedSendersnews@events@billing@
For
Newsletters and launches
Event invitations
Customer win-back
Notices that must reach everyone
Personal email
Each person's email
Each sales rep connects their own inbox, and teams connect support@ or sales@. Works with Gmail, Outlook, and other inboxes over IMAP. The email leaves from the real address and the reply comes back to the same conversation.
rafael@acme.comPersonal inboxConnected
ana@acme.comPersonal inboxConnected
support@acme.comTeam inboxConnected
For
Proposals and follow-ups
Email sequences
Support through support@
1:1 conversations with customers
Both end up in the same place: the reply becomes a conversation in the Nuvia inbox, with owner, funnel stage, and the contact's history.
Use cases
Choose how email fits into your operation
Engage your base without another tool
Build the email in the block editor, pick the audience, and send from the company domain. Whoever replies becomes a conversation with your team, in the same funnel.
What changes
Newsletters, launches, and invites on the same contact base
No exporting lists to another tool
Replies to the campaign become conversations in the funnel
Acme News · news@acme.comThe spring collection is here
ACME
Hi {{name}}! The new collection is here
Pieces picked for your store, with a special deal for customers until Friday.
See the collection
AudienceActive customers · 12,480Send now
Delivered
98.4%
Opens
41%
Clicks
9.2%
Every sales rep's inbox inside Nuvia
Sales reps connect their own inbox and keep emailing as usual. The email leaves from their address, shows up in Sent, and every thread becomes a conversation with owner, stage, and history.
What changes
Managers see the team's emails, with owner and status
The customer's reply reopens the same conversation
Email sequences that stop when the customer replies
rafael@acme.comConnectedRLRafael Limarafael@acme.comTo: lucas@northlog.comNext steps · North Log
Hi Lucas! Here is a summary of our call and the rollout timeline.
Timeline-North-Log.pdfSending… Undo (5 s)
Inbox Sent folder
Lucas PradoNext steps · North Log
Marina DuarteSales proposal
Carlos NogueiraContract for signature
No email left behind in support@
Connect support@ or contact@ as a team inbox. Every email becomes a conversation with owner and status, and your team replies in the thread itself, with the customer's history alongside.
What changes
Every email has an owner, no more "I thought someone saw it"
The proposal sits in the rep's inbox, the question in support@, and the newsletter in a separate tool. The team replies without knowing what was already said, and managers don't see the whole journey.
Without Nuvia Email
Email marketing tool apart from everything else
Sales reps' inboxes off the manager's radar
Unanswered emails in support@
Follow-ups that depend on the rep's memory
Fear of the domain landing in spam
With Nuvia Email
Email marketing on the same contact base
Reps' emails as conversations, with owner and status
Every email becomes a conversation in the inbox
Sequences that stop when the customer replies
Verified domain, warm-up, and pause on complaints
Without Nuvia Email
Email marketing tool apart from everything else
With Nuvia Email
Email marketing on the same contact base
Without Nuvia Email
Sales reps' inboxes off the manager's radar
With Nuvia Email
Reps' emails as conversations, with owner and status
Without Nuvia Email
Unanswered emails in support@
With Nuvia Email
Every email becomes a conversation in the inbox
Without Nuvia Email
Follow-ups that depend on the rep's memory
With Nuvia Email
Sequences that stop when the customer replies
Without Nuvia Email
Fear of the domain landing in spam
With Nuvia Email
Verified domain, warm-up, and pause on complaints
FAQ
Questions about email in Nuvia
How do I centralize my company's emails in one place?
Connect each sales rep's and team's inbox, and verify the domain for email marketing. Every email becomes a conversation in the Nuvia inbox, with owner, funnel stage, and the contact's history.
What is the difference between email marketing and personal email?
Email marketing is sent from the company's verified domain to an audience from your base. Personal email is sent from a rep's or team's connected inbox and carries a conversation forward. Both stay in the same contact history.
Which email inboxes can I connect?
Gmail, Outlook, and other inboxes over IMAP. Each sales rep connects their own inbox in a few clicks, with no DNS changes.
Can the AI reply to emails?
It can, if you want. In a team inbox like support@, you can turn on the Smart Funnel to reply in the thread or just draft replies for the team to review. The AI doesn't reply to automated emails and has a limit on consecutive replies.
Do I need my own domain?
For email marketing, yes: sending uses the company's verified domain. For sales rep and team inboxes, no: the email leaves from the address that already exists.
Does email show up in the contact history?
Yes. Every email goes into the contact timeline, with who wrote it, when, and what was attached. Whoever opens the contact sees the whole journey.
Do emails sent from Nuvia go to the CRM?
Yes. Every email that starts in Nuvia is logged as an activity on the contact record in your CRM, without duplicating what was already there.
Can I use email to prospect a cold list?
That's not what it's for. Nuvia email is built for your base and for continuing conversations that have already started.
Bring your company email into Nuvia
Watch a proposal become a conversation, the reply come back in the same thread, and the funnel update, right in front of you.
rafael@acme.com
ana@acme.com
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