1. [Help](https://nuvia.ai/en/docs)
2. [Channels](https://nuvia.ai/en/docs/colecoes/19378288-channels)
3. [WhatsApp](https://nuvia.ai/en/docs/colecoes/19430943-whatsapp)

# WhatsApp

Turn on the WhatsApp channel to communicate with leads and customers quickly, directly and automatically.

6 articles

## Articles

- [Understanding WhatsApp rules: 24h and 72h windows and templatesYou have 24 hours for free-form messages after the lead contacts you; outside that, you must use HSM templates approved by Meta.](https://nuvia.ai/en/docs/artigos/14575042-understanding-whatsapp-rules-24h-72h-windows-templates)
- [How to sync Nuvia conversion data with Meta (CAPI)Send conversion events to Meta when Click-to-WhatsApp ad leads move forward in the Smart Funnel, improving ad optimization.](https://nuvia.ai/en/docs/artigos/15421878-how-to-sync-nuvia-conversion-data-with-meta-capi)
- [How to migrate a WhatsApp number from another platform to NuviaWhat to check, the right steps, and what to do when connecting a number that was on another provider (Blip, Zendesk, Take, and others) fails.](https://nuvia.ai/en/docs/artigos/16414388-migrate-whatsapp-number-from-another-platform-to-nuvia)
- [How to improve the response rate of WhatsApp campaignsHigh-conversion practices to raise the response rate and ROI of your WhatsApp campaigns in Nuvia.](https://nuvia.ai/en/docs/artigos/14501604-how-to-improve-response-rate-whatsapp-campaigns)
- [WhatsApp Business Coexistence with NuviaUse the same number in the WhatsApp Business app and in Nuvia at the same time, without losing history or changing numbers.](https://nuvia.ai/en/docs/artigos/15554165-whatsapp-business-coexistence-with-nuvia)
- [How to create a Meta Business accountLearn how to create your Meta Business Suite account, required to connect your WhatsApp to Nuvia, step by step.](https://nuvia.ai/en/docs/artigos/16548186-how-to-create-meta-business-account)

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Source: https://nuvia.ai/en/docs/colecoes/19430943-whatsapp