1. [Help](https://nuvia.ai/en/docs)
2. [Conversations](https://nuvia.ai/en/docs/colecoes/19377965-conversations)

# Conversations

Bring all conversations into a single inbox: manage WhatsApp and LinkedIn messages, track history and work with your team (human or AI agents) with full context.

9 articles

## Articles

- [How to use and assign conversationsBring all your conversations from multiple channels together in a single control panel.](https://nuvia.ai/en/docs/artigos/14499126-how-to-use-and-assign-conversations)
- [How to send audio, images, documents and media from the InboxSend images, videos, documents and audio straight from Conversations. See each channel's limits, the in-screen PDF preview and the checks that prevent send failures.](https://nuvia.ai/en/docs/artigos/15353019-how-to-send-audio-images-documents-and-media-from-inbox)
- [How to filter and sort the conversation queue in NuviaUse status, channel, team and Smart Funnel filters to focus on the right conversations. Sort by last activity or creation date.](https://nuvia.ai/en/docs/artigos/15353059-how-to-filter-and-sort-the-conversation-queue)
- [How to distribute conversations among agents (Conversation distribution)How to set up the rule that automatically picks the agent when a conversation is sent to a team, company-wide or per team.](https://nuvia.ai/en/docs/artigos/15705683-how-to-distribute-conversations-among-agents)
- [How to rate AI replies in the InboxMark AI-generated replies with a thumbs up or thumbs down, right in the conversation, to flag their quality.](https://nuvia.ai/en/docs/artigos/16108448-how-to-rate-ai-replies-in-inbox)
- [How to print or save an entire conversation as a PDFHow to use the Inbox print version to create a complete record of a conversation, with all messages in chronological order.](https://nuvia.ai/en/docs/artigos/16414236-print-or-save-entire-conversation-as-pdf)
- [How to use the closing reason for conversationsRecord why each conversation ended and track closings by reason in Dashboards.](https://nuvia.ai/en/docs/artigos/18174515-how-to-use-closing-reason-for-conversations)
- [How to transfer a conversation between agents in NuviaHand an ongoing conversation to another agent or team (with history and context kept) to bring in specialists or balance the workload.](https://nuvia.ai/en/docs/artigos/14500664-how-to-transfer-conversation-between-agents)
- [How to create and use quick replies in the InboxSave ready-made messages with variables and attachments and use them in any conversation by typing / in the composer](https://nuvia.ai/en/docs/artigos/17313968-how-to-create-and-use-quick-replies-in-inbox)

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Source: https://nuvia.ai/en/docs/colecoes/19377965-conversations