1. [Help](https://nuvia.ai/en/docs)
2. [Getting Started](https://nuvia.ai/en/docs/colecoes/19377946-getting-started)

# How to test your agent for the first time at the end of onboarding

How to use the “Your agent is ready” screen to test the agent on WhatsApp (QR code) and LinkedIn (with a colleague), and what to do if the profile is rejected.

Available on

accounts that went through guided onboarding, with a published agent.

Who can do it

any user completing the company's onboarding. Module: Your agent is ready modal, shown inside the platform at the end of onboarding

Updated on November 3, 2026

[Getting Started](https://nuvia.ai/en/docs/colecoes/19377946-getting-started)

1. [Quick guide: Nuvia platform overview](https://nuvia.ai/en/docs/artigos/14500951-quick-guide-nuvia-platform-overview)
2. [How to test your agent for the first time at the end of onboarding](https://nuvia.ai/en/docs/artigos/16414196-test-your-agent-first-time-end-of-onboarding)
3. [How the Nuvia trial period works](https://nuvia.ai/en/docs/artigos/16161781-how-the-nuvia-trial-period-works)
4. [How to create your account and log in to Nuvia for the first time](https://nuvia.ai/en/docs/artigos/14489200-how-to-create-your-account-and-log-in-first-time)
5. [How to invite users and build your team in Nuvia](https://nuvia.ai/en/docs/artigos/14489475-how-to-invite-users-and-build-your-team)
6. [How to create your first contact list in Nuvia](https://nuvia.ai/en/docs/artigos/14489491-how-to-create-your-first-contact-list)
7. [Understanding Nuvia credits](https://nuvia.ai/en/docs/artigos/14688479-understanding-nuvia-credits)
8. [How to set up your first Smart Funnel in Nuvia](https://nuvia.ai/en/docs/artigos/14489227-how-to-set-up-your-first-smart-funnel)
9. [How to connect LinkedIn to Nuvia](https://nuvia.ai/en/docs/artigos/14489367-how-to-connect-linkedin-to-nuvia)
10. [How to create and launch your first LinkedIn campaign in Nuvia](https://nuvia.ai/en/docs/artigos/15181600-how-to-create-and-launch-your-first-linkedin-campaign)
11. [How to connect WhatsApp to Nuvia](https://nuvia.ai/en/docs/artigos/14489425-how-to-connect-whatsapp-to-nuvia)
12. [How to create and launch your first WhatsApp campaign in Nuvia](https://nuvia.ai/en/docs/artigos/14489458-how-to-create-and-launch-your-first-whatsapp-campaign)
13. [Nuvia glossary of terms](https://nuvia.ai/en/docs/artigos/14580494-nuvia-glossary-of-terms)
14. [How to change your profile photo in Nuvia](https://nuvia.ai/en/docs/artigos/17314015-how-to-change-your-profile-photo-in-nuvia)

On this page

1. Why the two channels are tested differently
2. Where the test screen appears
3. Test on WhatsApp
4. Test on LinkedIn with a colleague
5. What happens after sending
6. Limit of 1 colleague per company
7. Rejection messages and what to do
8. Frequently asked questions

**On this page8 sections**

1. Why the two channels are tested differently
2. Where the test screen appears
3. Test on WhatsApp
4. Test on LinkedIn with a colleague
5. What happens after sending
6. Limit of 1 colleague per company
7. Rejection messages and what to do
8. Frequently asked questions

When you publish the agent at the end of onboarding, Nuvia opens the **Your agent is ready** screen with a test shortcut for each connected channel: on WhatsApp you talk to the agent yourself, and on LinkedIn you pick **a colleague** to receive the first message.

**Available on:** accounts that went through guided onboarding, with a published agent. **Who can do it:** any user completing the company's onboarding. **Module:Your agent is ready** modal, shown inside the platform at the end of onboarding

## Why the two channels are tested differently

On WhatsApp there are two identities: the company number (which is the agent) and your phone. You can send a message yourself and watch the agent reply.

On LinkedIn there is only one: the account you connected **is** the agent. No one talks to themselves, so the LinkedIn test needs a third person, which is why you pick a colleague.

## Where the test screen appears

The **Your agent is ready** screen opens on its own right after you activate the agent, already inside the platform.

What it shows first depends on the channels you connected:

Connected channels What opens

WhatsApp only The QR code panel directly — there is nothing to choose

LinkedIn only The panel to pick a colleague directly

Both The choice between **Test on WhatsApp** and **Test on LinkedIn**

If you close the screen without testing, it is not lost: the **Test AI agent** button stays available in the trial period banner at the top of the platform and reopens the screen whenever you want. The button disappears as soon as the first conversation exists in the account.

For more on the trial period banner, see [How the Nuvia trial period works](https://nuvia.ai/en/docs/artigos/16161781-how-the-nuvia-trial-period-works).

## Test on WhatsApp

1.

In the **Your agent is ready** modal, click **Test on WhatsApp**

2.

Scan the QR code with your phone or click **Open WhatsApp link**

3.

Send any message to the company number

4.

The agent replies right away and the conversation appears in **Conversations**

The number shown is always the one from your connected **WhatsApp** account, even if you connected LinkedIn first.

## Test on LinkedIn with a colleague

1.

In the **Your agent is ready** modal, click **Test on LinkedIn**

2.

Paste your colleague's profile in the **LinkedIn profile** field — it accepts the full link (linkedin.com/in/nome-da-pessoa) or just the username

3.

Click **Send test message**

4.

The screen shows **“Sending the message…”** for a few seconds and, as soon as it goes out, takes you straight to the newly created conversation

The colleague you pick must **already be one of your LinkedIn connections**. LinkedIn only allows direct messages between connections, and the test does not send an invitation — if the person is not connected with you yet, the field is rejected before anything is sent.

Note

The message sent is a ready-made text with your colleague's first name: “Hi, [name]! I'm finishing my onboarding at Nuvia and chose you for the first test of my AI agent. Can you reply with anything here? I want to see how it does.” It cannot be edited on this screen — when your colleague replies, that is when the agent really kicks in.

## What happens after sending

Nuvia creates the contact in your account and sets up a LinkedIn campaign called **Agent test, [colleague's name]**, with a single message step, and sends the first message **right away**, without waiting for the normal campaign cadence.

Sending is still **asynchronous** (a background process actually sends it), but it only takes a few seconds, not minutes. Meanwhile, the screen shows a spinner with **“Sending the message…”**. If it takes more than ~25 seconds, it changes to **“We are still sending”** with the **Go to conversations** button, so you are not left waiting indefinitely; the message appears in **Conversations** as soon as it goes out, even if you have already left the screen.

This test is the only exception to business hours: if you finish onboarding on a Saturday night, the message still goes out. Your regular campaigns keep respecting the configured hours.

Important

The profile is validated before anything is created. If it is rejected, **nothing is sent**. And if sending fails for a technical reason (e.g., temporary instability), the test is given back — you do not lose your attempt because of a failure that was not yours.

## Limit of 1 colleague per company

The test is for **one colleague per company**, not per call: once used, the test cannot be repeated with another person.

After that, the message **“You have already used the agent test. To send to more people, create a campaign on the Campaigns screen”** appears at the bottom of the panel. From then on, the path is the normal operation: create a list, set up a campaign, and track the metrics.

A technical failure when sending (e.g., temporary instability) **does not use up** this quota; only an attempt that actually went out (or is going out) counts as used.

## Rejection messages and what to do

Profile-related rejections appear **below the field**:

Message What to do

We do not recognize this profile Paste the LinkedIn link (linkedin.com/in/...) or just the username

We could not find this profile on LinkedIn Check the address — the profile may have changed its username

This person is not one of your connections yet Choose someone already connected with you, or connect and try later

This is the profile you connected Pick a colleague: the connected account is the agent itself

You have already tested with this person Choose someone else — the agent already replies to whoever was tested

We cannot check LinkedIn right now Wait a moment and try again; the address is correct

Rejections that apply to the whole send appear **at the bottom of the panel**, without flagging any field:

Message What to do

Your LinkedIn account is not connected Go back to the channels step of onboarding and connect LinkedIn

You have already used the agent test Create a campaign on the **Campaigns** screen to keep sending

The quick test accepts one colleague at a time Send one profile per call

To connect the channel before testing, see [How to connect LinkedIn to Nuvia](https://nuvia.ai/en/docs/artigos/14489367-how-to-connect-linkedin-to-nuvia).

## Frequently asked questions

## Frequently asked questions

**Can I test LinkedIn with myself?**

No. The LinkedIn account you connected is the agent's own identity — sending a message to it would be talking to yourself, and LinkedIn puts that thread under “Only you”. That is why the test asks for a colleague's profile.

**I sent it and nothing arrived. Did the test fail?**

Probably not. The send is triggered right away and usually goes out in a few seconds; if it takes more than ~25 seconds, the screen lets you know and offers the **Go to conversations** button, and the message appears there as soon as it goes out. If sending really fails for a technical reason, the test is given back and you can try again.

**Does the test use up a LinkedIn connection invitation?**

No. The test only accepts people who are already your connections, so no invitation is sent. That is also why profiles outside your network are rejected right away, instead of waiting for an acceptance that would never come.

**Does the colleague I picked become a contact in my account?**

Yes. The profile you picked is created as a contact in your company, with the LinkedIn identifier filled in, and is linked to the test campaign. This is needed so the agent recognizes your colleague's reply and handles the conversation.

**Can I delete the test campaign afterward?**

It is a regular campaign and appears in the **Campaigns** list like any other; you can deactivate or archive it when the test is over. It is worth keeping until your colleague replies, so you can follow the send.

**“Publish the agent before testing” appears. What should I do?**

This means the LinkedIn account is connected but does not have an agent linked to it yet. Complete the agent publishing step in onboarding and come back to the test.

[PreviousQuick guide: Nuvia platform overview](https://nuvia.ai/en/docs/artigos/14500951-quick-guide-nuvia-platform-overview) [NextHow the Nuvia trial period works](https://nuvia.ai/en/docs/artigos/16161781-how-the-nuvia-trial-period-works)

Was this article helpful?

## Related articles

- [How to connect LinkedIn to Nuvia](https://nuvia.ai/en/docs/artigos/14489367-how-to-connect-linkedin-to-nuvia)
- [How to create and launch your first LinkedIn campaign in Nuvia](https://nuvia.ai/en/docs/artigos/15181600-how-to-create-and-launch-your-first-linkedin-campaign)
- [How to create and edit Smart Funnels through MCP (Agent Builder)](https://nuvia.ai/en/docs/artigos/16074655-create-edit-smart-funnels-through-mcp-agent-builder)
- [How to create and use quick replies in the Inbox](https://nuvia.ai/en/docs/artigos/17313968-how-to-create-and-use-quick-replies-in-inbox)

[Getting Started](https://nuvia.ai/en/docs/colecoes/19377946-getting-started)

1. [Quick guide: Nuvia platform overview](https://nuvia.ai/en/docs/artigos/14500951-quick-guide-nuvia-platform-overview)
2. [How to test your agent for the first time at the end of onboarding](https://nuvia.ai/en/docs/artigos/16414196-test-your-agent-first-time-end-of-onboarding)
3. [How the Nuvia trial period works](https://nuvia.ai/en/docs/artigos/16161781-how-the-nuvia-trial-period-works)
4. [How to create your account and log in to Nuvia for the first time](https://nuvia.ai/en/docs/artigos/14489200-how-to-create-your-account-and-log-in-first-time)
5. [How to invite users and build your team in Nuvia](https://nuvia.ai/en/docs/artigos/14489475-how-to-invite-users-and-build-your-team)
6. [How to create your first contact list in Nuvia](https://nuvia.ai/en/docs/artigos/14489491-how-to-create-your-first-contact-list)
7. [Understanding Nuvia credits](https://nuvia.ai/en/docs/artigos/14688479-understanding-nuvia-credits)
8. [How to set up your first Smart Funnel in Nuvia](https://nuvia.ai/en/docs/artigos/14489227-how-to-set-up-your-first-smart-funnel)
9. [How to connect LinkedIn to Nuvia](https://nuvia.ai/en/docs/artigos/14489367-how-to-connect-linkedin-to-nuvia)
10. [How to create and launch your first LinkedIn campaign in Nuvia](https://nuvia.ai/en/docs/artigos/15181600-how-to-create-and-launch-your-first-linkedin-campaign)
11. [How to connect WhatsApp to Nuvia](https://nuvia.ai/en/docs/artigos/14489425-how-to-connect-whatsapp-to-nuvia)
12. [How to create and launch your first WhatsApp campaign in Nuvia](https://nuvia.ai/en/docs/artigos/14489458-how-to-create-and-launch-your-first-whatsapp-campaign)
13. [Nuvia glossary of terms](https://nuvia.ai/en/docs/artigos/14580494-nuvia-glossary-of-terms)
14. [How to change your profile photo in Nuvia](https://nuvia.ai/en/docs/artigos/17314015-how-to-change-your-profile-photo-in-nuvia)

## Still need help?

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[Talk to support in the platform](https://app.nuvia.ai) [I'm not a customer yet](https://nuvia.ai/en/contact)

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Source: https://nuvia.ai/en/docs/artigos/16414196-test-your-agent-first-time-end-of-onboarding