1. [Help](https://nuvia.ai/en/docs)
2. [Dashboards](https://nuvia.ai/en/docs/colecoes/19368706-dashboards)

# How to read the Nuvia Funnel dashboard

Use the Funnel dashboard to analyze lead conversion and drop-off by stage, spot pipeline bottlenecks and decide your next actions.

Available on

All plans

Who can do it

Admin or Manager with view permission for the Dashboards module

Updated on October 23, 2026

[Dashboards](https://nuvia.ai/en/docs/colecoes/19368706-dashboards)

1. [How to use Nuvia's data Dashboards (customer service, campaigns, funnel)](https://nuvia.ai/en/docs/artigos/14499194-how-to-use-nuvia-dashboards-service-campaigns-funnel)
2. [How to read the Nuvia Funnel dashboard](https://nuvia.ai/en/docs/artigos/14590408-how-to-read-nuvia-funnel-dashboard)
3. [How to track send failures (in the conversation and in the campaign)](https://nuvia.ai/en/docs/artigos/15518011-how-to-track-send-failures-in-conversation-and-campaign)
4. [How to export Dashboard reports in Nuvia](https://nuvia.ai/en/docs/artigos/14570105-how-to-export-dashboard-reports-in-nuvia)

The Funnel dashboard is the analytical view of your sales pipeline. It shows how many leads are in each stage, how much each stage converts and where leads drop off, which helps you find bottlenecks and opportunities.

**Available on:** All plans.

**Who can do it:** Admin or Manager with view permission for the Dashboards module.

## What the dashboard shows

The dashboard analyzes the pipeline of a selected Smart Funnel. It brings together:

-

**Summary cards:** Total leads, Total won, Total lost, Total open and Average handoff time

-

**Funnel flow:** how leads move through the stages, showing where there's leakage

-

**Details by stage (table):** the numbers for each stage

### For each stage, the main metrics are:

MetricWhat it shows

**Total leads** Number in the stage

**Conversion rate** % that moved to the next one

**Drop-off rate** % that left without moving forward

**Average time** How long they stay in the stage

### How to spot bottlenecks

SignalMeaningAction

**Many leads stuck in the 1st stage** Insufficient qualification Review criteria and campaigns

**High drop-off in the middle** Misaligned offer or weak follow-up Adjust the agent's script

**Few leads at the bottom** Insufficient volume or qualification Run more campaigns or refine your ICP

**Very high average time** Stalled process Automate with smart follow-up

#### Recommended actions

-

**Empty funnel:** launch new campaigns

-

**Leads piling up in a stage:** set up smart follow-up

-

**Leads stuck for 14+ days:** re-engagement campaign from the funnel

## Frequently asked questions

## Frequently asked questions

**Can I filter by team?**

The dashboard filters by Smart Funnel. If you have one funnel per team, select the matching funnel to see that team's data.

**Can I export the dashboard?**

Yes, using the PDF export in Dashboards.

**What's the difference between the Funnel dashboard and the Pipeline (Kanban)?**

The Pipeline (Kanban) is the operational view, where you move leads between stages. The Funnel dashboard is the analytical view, focused on conversion, drop-off and bottlenecks.

[PreviousHow to use Nuvia's data Dashboards (customer service, campaigns, funnel)](https://nuvia.ai/en/docs/artigos/14499194-how-to-use-nuvia-dashboards-service-campaigns-funnel) [NextHow to track send failures (in the conversation and in the campaign)](https://nuvia.ai/en/docs/artigos/15518011-how-to-track-send-failures-in-conversation-and-campaign)

Was this article helpful?

## Related articles

- [Quick guide: Nuvia platform overview](https://nuvia.ai/en/docs/artigos/14500951-quick-guide-nuvia-platform-overview)
- [Nuvia glossary of terms](https://nuvia.ai/en/docs/artigos/14580494-nuvia-glossary-of-terms)

[Dashboards](https://nuvia.ai/en/docs/colecoes/19368706-dashboards)

1. [How to use Nuvia's data Dashboards (customer service, campaigns, funnel)](https://nuvia.ai/en/docs/artigos/14499194-how-to-use-nuvia-dashboards-service-campaigns-funnel)
2. [How to read the Nuvia Funnel dashboard](https://nuvia.ai/en/docs/artigos/14590408-how-to-read-nuvia-funnel-dashboard)
3. [How to track send failures (in the conversation and in the campaign)](https://nuvia.ai/en/docs/artigos/15518011-how-to-track-send-failures-in-conversation-and-campaign)
4. [How to export Dashboard reports in Nuvia](https://nuvia.ai/en/docs/artigos/14570105-how-to-export-dashboard-reports-in-nuvia)

## Still need help?

Customers reach support through the chat inside the platform. Not a customer yet? Talk to our team.

[Talk to support in the platform](https://app.nuvia.ai) [I'm not a customer yet](https://nuvia.ai/en/contact)

---
Source: https://nuvia.ai/en/docs/artigos/14590408-how-to-read-nuvia-funnel-dashboard