Blog category

# AI Agents

This is where we cover AI agents built for sales and customer service. You will learn how an agent answers customers, asks qualifying questions, books meetings and hands the conversation to your team at the right moment. We also look at writing good instructions, feeding the agent your company knowledge and checking the quality of its answers. These articles are written for sales leaders, support teams and anyone bringing AI into daily work for the first time. At Nuvia, this happens inside Smart Funnel, and you can build and fine-tune your own agent in Agent Builder using the AI tools you already know.

[Explore Smart Funnel](https://nuvia.ai/en/features/funil-inteligente)

[All](https://nuvia.ai/en/blog) [AI Agents](https://nuvia.ai/en/blog/category/ai-agents) [Prospecting](https://nuvia.ai/en/blog/category/prospecting) [Sales and Marketing](https://nuvia.ai/en/blog/category/sales-and-marketing) [Nuvia News](https://nuvia.ai/en/blog/category/news)

## AI Agents articles

AI AgentsMar 12, 2026

### AI Agents in First Contact: Why 24/7 Is No Longer a Differentiator—It’s a Requirement

AI agents at first contact: why 24/7 replies are now a must and how the agent responds, qualifies and hands the lead to your team.

<https://nuvia.ai/en/blog/ai-agents-first-contact-why-24-7-requirement>

AI AgentsNov 25, 2025

### AI Agents in B2C: How Real Estate Agencies, Dealerships, and Edtechs Are Using AI to Engage Customers and Boost Sales

How real estate agencies, car dealerships and edtechs use AI agents to engage customers, qualify leads and sell more in B2C.

<https://nuvia.ai/en/blog/ai-agents-b2c-real-estate-dealerships-edtechs-using-ai-engage-customers-sales>

AI AgentsOct 24, 2025

### AI Agents for WhatsApp

AI agents for WhatsApp: how to serve, qualify and sell on WhatsApp, for inbound and outbound, without losing leads.

<https://nuvia.ai/en/blog/ai-agents-for-whatsapp>

AI AgentsSep 12, 2025

### The Era of AI Agents Has Arrived. You Want It. You Need It. Here It Is.

The age of AI agents is here: meet Nuvia’s agents that prospect, serve and qualify leads across channels, around the clock.

<https://nuvia.ai/en/blog/era-of-ai-agents-you-want-you-need-you-have>

AI AgentsSep 4, 2025

### The Role of Chatbots in Enhancing Customer Experience

The role of chatbots in customer experience: where they help, where they get stuck and why an AI agent understands context and resolves more.

<https://nuvia.ai/en/blog/the-role-of-chatbots-in-enhancing-customer-experience>

AI AgentsSep 4, 2025

### AI Agents in Action: Examples, Benefits, and How to Use Them

Examples of AI agents in action: what they are, the benefits, real business use cases and how to start using them.

<https://nuvia.ai/en/blog/ai-agents-in-action-examples-benefits-and-how-to-use-them>

AI AgentsSep 4, 2025

### How to Harness the Power of AI Agents in Your Business

How to put AI agents to work in your business: where they deliver results in sales and customer service and how to start safely.

<https://nuvia.ai/en/blog/how-to-harness-the-power-of-ai-agents-in-your-business>

AI AgentsSep 4, 2025

### What Is an AI Agent? How It Works in Sales and Support

What is an AI agent? How AI agents differ from AI and chatbots, how they work on WhatsApp, and real sales and support examples with published results.

<https://nuvia.ai/en/blog/ai-agents-what-they-are-and-how-they-transform-b2b-sales>

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Source: https://nuvia.ai/en/blog/category/ai-agents